Patients providing their experiences were compensated for their time. Other patients may have a different experience.
Become an advocate in your care
Taking a stand against recurrence starts with education. And it starts here…
Advocacy through treatment
Learn about the importance of advocating for yourself through treatment from Sherry H, who was treated with NERLYNX.
Sherry was compensated for her time to share her experience.
Other patients may have a different experience.
Questions to ask your doctor about HER2+ breast cancer
No matter where you are in your treatment-planning process, it is important to partner with your doctor. This downloadable brochure helps you prepare a list of the important questions.
PDF (English)
Patient brochure
Your resource to help you get started with NERLYNX and support you through treatment.
PDF (English)PDF (Spanish)
Working with your healthcare team
Side effects can occur with NERLYNX. But there are steps you can take to help manage the side effect of diarrhea and see your treatment through.
Working with your healthcare team from the beginning is the key to success. Here are some simple steps to help prepare you:


Connect with a mentor
To talk to a mentor, call 1‑855‑816‑5421 or sign up below.
Puma Patient Lynx™: NERLYNX support programs
Puma Patient Lynx™ provides programs and services for support, education, and accessibility. The nurse call center at Puma Patient Lynx™ is available to support you with access to all services by calling 1-855-816-5421 Monday to Friday, 9 AM to 6 PM ET.
Limitations apply with this program. Puma Biotechnology reserves the right to rescind, revoke, or amend this program without notice. For full terms and conditions, call 1-855-816-5421.
Download the patient brochure for more details about the specialty pharmacy process and delivery of NERLYNX.
Puma Patient Lynx™ helps make NERLYNX accessible and supports your therapy journey
The following patient support programs and services are available by calling Puma Patient Lynx™ at 1-855-816-5421 Monday to Friday, 9 AM to 6 PM ET. These programs and services are subject to full terms and conditions including eligibility requirements as applicable.
Patient Assistance Program
- Nurses can help with questions about NERLYNX and management of side effects*
- NERLYNX may be provided at no cost for uninsured patients who meet specific financial criteria
- Information is available about nonprofit foundations and other potential resources for patients who need financial assistance
- Support is available to help you understand your insurance coverage and address any access issues related to NERLYNX
NERLYNX Quick Start
Provides a free 3-week supply of NERLYNX to eligible patients whose access to medicine is delayed
Antidiarrheal Support Program
- Puma offers product vouchers that include access to a free supply of certain antidiarrheal medicines. With a prescription, patients can receive up to a 3-month supply of products used for antidiarrheal treatment for free.
- Patients can obtain a voucher from Puma Patient Lynx or ask your healthcare team or Specialty Pharmacy for a NERLYNX starter kit
Co-pay Support
- Commercially insured, eligible patients treated with NERLYNX may pay as little as $10 per prescription§
- Patients can enroll through their specialty pharmacy, dispensing pharmacy clinic, or click here.
Mentor Program†
If you are considering or already being treated with NERLYNX, our mentor program connects you with someone who has completed NERLYNX‡ treatment. This program is confidential and complimentary.‡
We stand together. Let a mentor's story help you gain confidence in your stand against recurrence with NERLYNX. While every experience with NERLYNX is unique, and your doctor should always be your primary source of information for treatment decisions, hearing from someone who has taken NERLYNX helps you:
- Learn about another person's real-life experiences
- Understand why they felt NERLYNX was the right step for them
- Gain confidence to take this next step toward reducing the risk that breast cancer will return
- Learn about the resources available as you take NERLYNX
*This is an informational service. Call center nurses do not offer medical advice.
§Patient must have commercial insurance. Offer is not valid under Medicare, Medicaid, or any other federal or state program.
†The Puma Mentor Program is not a substitute for discussions with your doctor and healthcare team. Please consult with your provider for treatment and side effect management. Your experience may be different than that of a mentor.
‡This program is complimentary and is subject to change or discontinuation by Puma at any time without notice. Mentors are compensated for their time by Puma. Other patients may have a different experience.
Our support services are designed with you in mind
Currently taking or thinking about taking NERLYNX? Sign up here to receive information and updates.



